接待英语口语

当今社会，我们在工作中，遇到外国人已经是经常的事情，那么我们在遇到这种情况，要用到什么样的英文口语来接待外国客人呢?下面小编为大家带来了接待英语口语及相关内容，供大家参考。

接待英语口语一

如果碰到了老朋友可以说：

What brings you here?是什么风把你吹来了?

给客人倒茶，礼貌待客：

Would you like coffee or tea? How do you like your coffee?　　你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖)

询问访客身份：

May I have your name, please?　　请问您贵姓?

What company are you from?　您是哪个公司的?

Could you tell me what company you are representing?能告诉我您代表什么公司吗?

询问是否预约，来访目的?

Do you have an appointment?　　约好了吗?

Would you give me your business card?　　请给我您的名片好吗?

And can I ask what you wish to see him about?　　我能问一下您要见他有何事吗?

让客人稍候片刻：

I'll see if he is available.　请让我看看上司是否方便。

Would you please have a seat and wait for a few moments.请您坐下稍等片刻。

带客人去见经理：

Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.　　请坐，琼斯先生和史密斯先生几分钟后就到。

Mr. Chen is expecting you. I'll tell him that you're here.　　陈先生正在等你。我去告诉他你已到。

Would you come this way, please?　　请随我这边来。

婉言拒绝客人来访：

Mr. Chen is occupied at the moment and wants to know if your business is urgent.　　陈先生正忙着，请问您的事情很紧急吗?

He may want to get in touch with you in the future. Would you leave your card?　　他想以后再和你联系。请留下你的名片好吗?-

一定要为自己争取机会：

I'll take just a few minutes of his time.我只要占用他几分钟的时间。

I'd prefer to explain that to him directly.我想我比较好还是我领你去，以免你迷路。

接待英语口语二

Part 1 Greetings问候

1.Welcome to XXXX Hotel. I’m..., what should I call you, please?

欢迎光临XXX酒店。我是...，请问我该怎么称呼你呢?

2. Goodmorning/afternoon/evening, Sir/Madam. What can I do for you?

先生/女士，你好!请问我能为您做点什么?

3. Myname is ..., is there anything else I can do for you, just let me know.

我叫...，如果需要我为您做些什么，请告诉我。

4.If youhave any problems, please feel free to contact us .

如果你有任何需要，请随时联系我们。

5.Haveyou make a reservation ?Have you booked the room?Are you the vip?

请问有预订吗?请问你是会员吗?

6.Whatkind of room would you like ?

请问您需要什么类型的房间。

7.Sorry,I don’t quite understand .

对不起，我不是很明白。

8.I’mafraid we’ve fully booked for that time .

抱歉，我们那个时段已给订满了。

9.It’sthe hot /peak/busy season ,you know ?

这是酒店业的旺季。

10.Excuseme ,How do spell it ,please ?

打扰一下，您能拼写一下您的名字吗?

11.We canonly keep your table /room till …

我们能保留您的房间直到...

12.Let meshow you to your room ,this way please .

让我带您到房间，这边请。

Part 2 Helping to Check-in帮助入住

1.Please have a seat for a while, I’ll helpyou with the check-in procedure.

请在那边稍坐一会儿，我将会为您办理入住手续。

2. Would you please give me your passportor ID card and credit card ?, I’ll help you to fill in the form.

请把您的护照和信用卡交给我，我帮您办理入住手续。

3. How many nights will you stay this time?

这次入住您会住多少天?

4. Which room would you like, we have thesekinds of rooms...?

您是要哪种房间?

5. Excuse me, Sir/Madame. How would youlike to pay the deposit, cash or credit card(together or separately)?

先生/女士，不好意思，打搅一下。请问您是要付现金还是刷卡(分开付押金还是一起付)呢?

6.Here is your room key and the breakfastcoupon. Would you please sign here?

这是您的房卡和早餐券。请您在这里签个名好吗?

7. Here are your passport and the creditcard . You can go up to the room now I hope you enjoy your stay with us..

这是给回您的护照和信用卡。现在您可以上房间了。希望您在这里居住愉快。

接待英语口语三

1、 I've come to make sure that your stay in Beijing is a pleasant one.

我特地为你们安排使你们在北京的逗留愉快。

2、 You're going out of your way for us, I believe.

我相信这是对我们的特殊照顾了。

3、 It's just the matter of the schedule,that is,if it is convenient for you right now.

如果你们感到方便的话，我想现在讨论一下日程安排的问题。

4、 I think we can draw up a tentative plan now.

我认为现在可以先草拟一具临时方案。

5、 If he wants to make any changes,minor alternati***** can be made then

如果他有什么意见的话，我们还可以对计划稍加修改。

6、 Is there any way of ensuring we'll have enough time for our talks?

我们是否能保证有充足的时间来谈判?

7 、So our evenings will be quite full then?

那么我们的活动在晚上也安排满了吗?

8、 We'll leave some evenings free,that is,if it is all right with you.

如果你们愿意的话，我们想留几个晚上供你们自由支配。

9 、We'd have to compare notes on what we've discussed during the day.

我们想用点时间来研究讨论一下白天谈判的情况。

10 、That'll put us both in the picture.

这样双方都能了解全面的情况。

11、 Then we'd have some ideas of what you'll be needing.

那么我们就会心中有点儿数，知道你们需要什么了。

12、 I can't say for certain off-hand.

我还不能马上说定。

13 、Better have something we can get our hands on rather than just spend all our time talking.有些实际材料拿到手总比坐着闲聊强。

14 、It'll be easier for us to get down to facts then.

这样就容易进行实质性的谈判了。

15、 But wouldn't you like to spend an extra day or two here?

你们不愿意在北京多待一天吗?

16、 I'm afraid that won't be possible,much as we'd like to.

尽管我们很想这样做，但恐怕不行了。

17 、We've got to report back to the head office.

我们还要回去向总部汇报情况呢。

18、 Thank you for you cooperation.

谢谢你们的合作。

接待英语口语四

一、预订服务

Good morning. This is Room reservation. May I help you?

早上好，客房 预订处，我能为您做什么?

What kind of room would you like to reserve ?

您想订哪种类型的房间?

A single room or a double room ?

要单人间还是双人房间?

For which dates do you want to book the rooms ?

您想订哪几天的房间呢?

What time will you be arriving?

您将在何时到达?

May I know your name ?

您能告诉我您的名字吗?

How long will you be staying?

您将要住多久?

I’d like to confirm your reservation.

我要确认一下您的预订。

I’ll check the room availability.

我查查客房预订情况。

You should pay a deposit of US$1000 beforehand .

您应预期付1000美元的定金。

There is a 10 per cent discount .

10%的折扣。

二、接待服务

What kind of room would you be prefer?

您要什么样的房间?

Have you got a booking?

您预订了吗?

A single room or a double room?

要单人间还是双人房间?

A double room costs 368 Yuan per night .

双人房的房价是每晚368元。

Breakfast is also included.

早餐也包括在内。

May I see your passport?

我能看一下您的护照吗?

Could you fill in this form, please?

请您填一下这张登记表好吗?

This is your room card and room key?

这是您的房卡和房间钥匙。

Could you sign your name, please?

请您签一下名，好吗?

If you leave after 6:00 p.m , you’ll have to pay the full account.

晚上六点以后退房,按全天收费计算.

You’ll have to register individually, please.

请你们分开登记。

How would you like to pay , sir , in cash or by credit card ?

先生，请问您是用现金付款还是用信用卡付账?

I feel terribly sorry . this is the busiest season and all kinds of rooms nare fully booked.

非常抱歉，这个季节人多，各种房间都订满了。

Do you know which unit is responsible for the reception?

您知道您是由哪个单位负责接待的吗?

Could you keep your room key until you check out ?

请您在住宿期间自己保管钥匙，直到结帐离开。

三、收银服务

Here is your bill . It’s 2000 Yuan in all.

这是您的账单。总共2000元。

How would you like to pay , sir , in cash or by credit card ?

先生，请问您是用现金付款还是用信用卡付账?

Please check it and sign here.

请核对一下，在这里签个字。

I will write out a receipt for you .

我给您开一张收据。

May I check the details for you , please?

我能为您核对账单上的详细内容吗?

Do you have any charges for this morning?

您今天是否挂帐用酒店的服务?