换货英文信

很多人在买了东西后会遇到这样或那样的问题,商品质量问题发生后换货是较快的处理方法,下面小编为大家整理的换货英文信，希望对大家有用!

换货英文信原文

Dear Mr. Chen，

We were sorry to receive your e-mail informing us that you are having some technical trouble with our products.

So far, we haven't heard of any similar problem with this particular software from other users. Nevertheless, we have already arranged a replacement to be sent to you so that you can fully appreciate our state-of-the-art software.In the meantme, will you please send your copy of the sofware back for us to inspect?

Thank you for bringing the mater to our atenton.

Sincerely yours，

John, Manager

换货英文信翻译

尊敬的陈先生：

我们很抱歉收到您的信告知我们关于我们的产品你们有一些技术问题。

到目前为止，我们还没有收到过其他用户关于这个特殊软件的任何相关问题。不过，我们已经更换了一个发给了您，希望您能充分使用我们的先进软件。同时，您能把软件的副本寄给我们检查吗?

谢谢您提醒我们注意这个问题。

约翰，经理　敬上