酒店服务员应具备一定的礼仪知识,服务意识才能更好的为顾客服务,才能体现出优质服务。下面小编为大家整理的酒店服务员的英语口语对话,希望对大家有用!
酒店服务员的英语口语对话
A:Anything I can do for you?
A:有什么事吗?
B:I want to have some films developed.
B:我要冲洗胶卷。
A:We can manage them for you. Black and white or color?
A:我们可以为你代办。是黑白的还是彩色的?
B:Color. Three rolls altogether. When can I get them back?
B:是彩色的,一共三卷。什么时候可以取?
A:Tomorrow afternoon, I suppose.
A:我看得明天下午。
B:All right. It's not urgent.
B:可以,我不着急。
A:I'm sorry, because of the negligence of the shop, the color films were spoilt.
A:对不起,由于商店工作人员的疏忽,胶卷冲坏了。
B:What a shame I don't believe they were neglectful of their work.
B:很遗憾,我不相信这是工作上的疏忽。
A:It's misunderstanding, I'm afraid. The shop is going to compensate the damaged films.
A:请你不要误会。冲坏的胶卷,商店准备赔偿。
B:Well, that's all right.
B:那不必了。
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