投诉客房英语情景对话

酒店的标准化服务旨在提升宾客满意度,统一规范性服务,彰显酒店标准化。下面小编为大家整理的投诉客房英语情景对话，希望对大家有用!

投诉客房英语情景对话

A:Room attendant,could you come here,please?

B:May I help you?

A:Yes.Could you come into the bathroom? The water in the toilet is running over and water is leaking from the shower nozzle.What s wrong?

B:I ll call the Maintenance Department.

A:Could you come and have a look at the panel on the bedside table?I think there must be something wrong with it because almost all lamps do not work.

B:Don t worry,leave it to me.

A:There s something more.The color TV in this room does not give clear pictures.

B:I see.I will send electricians here to fix them.

A:Thank you very much.

B:Don t mention it,Madam.

A:服务员，过来一下可以吗?

B:我能为您做些什么吗?

A:是的。您到浴室看看好吗?水箱里的水溢出来了，淋浴的喷头也在漏水。怎么回事?

B:我给维修部打电话。

A:你能过来看一下床头柜电钮板吗?我想一定是出了毛病，因为几乎所有的灯都不亮了。

B:别着急，我来处理。

A:还有别的。房间里的电视图像不清楚。

B:我知道了。我派电工来修理。

A:非常感谢。

B:夫人，请别客气。