关于确认订单的英语对话

购物已经成为一种流行和时尚,那么我们买的商品都有订单号,下面小编为大家整理的关于确认订单的英语对话，希望对大家有用!

关于确认订单的英语对话

A：This is Anna，how may I help you?

B：I'd like to inquire about a delivery.

A：Do you have your reference number at hand?

B：Yes，it's AUS518.

A：And your last name，please?

B：It's Jonson.

A：Thank you.What is your inquiry about?

B：I ordered five storage containers two months ago and they still haven't arrived.

A：I'm sorry.Let me look into this for you.

B：Thank you.

A：I see.It looks like they tried to deliver them two times but no one was home.Would you like to schedule another delivery?

B：Yes，how about this Sunday at 5：00 PM?

A：That's fine.

B：Thank you.

A：我是安娜，请问，您需要什么帮助吗?

B：我想查询发货。

A：您手上有发货号吗?

B：有，是AUS518。

A：请问您贵姓?

B：琼森。

A：谢谢，您有什么问题?

B：两个月前我订购了5个储存柜，但至今尚未收到。

A：非常抱歉，让我帮您查查。

B：谢谢你。

A：弄清楚了。看样子他们已经送了2次货，但一直没有人在家，您想再订一次送货时间吗?

B：是的，本周日的下午5点怎么样?

A：没问题。

B：谢谢你。