投诉是指:权益被侵害者本人对涉案组织侵犯其合法权益的违法犯罪事实,有权向有关国家机关主张自身权利。下面小编为大家整理的商品投诉对话英语,希望对大家有用!
商品投诉对话英语
Making a Claim
Green: There's something you could help me with.
Smith: Please go ahead.
Green: I ordered 10,000 pairs of lady's shoes, but I received the same amount of men's beyond expectation.
Smith: I'm sorry, sir. I was informed just now that someone in our company has made a mistake in filling your order. I apologize to your company on behalf of our company.
Green: Can you do anything about the goods mistakenly shipped?
Smith: We'll manage to send you the correct goods as quickly as possible.
Green: How long should we wait? I hope our clients can get them before the New Year's Day.
Smith: We'll try our best to ship the goods by the end of the month.
Green: How about the wrong goods?
Smith: If you could sell them at spot price at your end, so much the better.
Green: I'm afraid it's not an easy job because the design is not popular in China. But for the sake of friendship, we'll be glad to help you.
Smith: Your offer to help to sell the goods will be highly appreciated.
投诉
格林:有件事您得帮助我解决。
史密斯:请说。
格林:本来我订购的是10,000双女式皮鞋,但是没想到收到的却是相同数目的男式皮鞋。
史密斯:真是太抱歉了,先生。刚才得到通知,我们公司某人填错了你们的订货单。我愿代表我公司向贵公司道歉。
格林:运错的货物,您看怎么办?
史密斯:我们设法尽快把你方的订货运来。
格林:需要等多长时间?我希望我们的客户能在元旦前收到这批货。
史密斯:我方尽力在月底将这批货发出来。
格林:错发的货怎么办?
史密斯:如果你们能就地现价销掉,那是比较好的。
格林:恐怕这不是件轻而易举的工作。因为这种式样在中国不大受欢迎。不过如果你们可以削价,我们将乐于帮忙。
史密斯:贵方提供帮助销售这批货物,我们深表谢意。
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