产品投诉对话英语范文

简单来说是“为了满足市场需要，而创建的用于运营的功能及服务”就是产品。下面小编为大家整理的产品投诉对话英语范文，希望对大家有用!

产品投诉对话英语范文

A: Good morning, sir. Can I help you?

早上好，先生，我能帮什么忙吗?

B: Good morning. I bought this camera here a few months ago. It has some problems.

早上好，好几个月前我买的这个照相机，有点问题。

A: I'm so sorry to hear that.

很遗憾听到这个。

B: I hope you will be able to fix it or refund my money.

希望给我修理一下或退钱。

A: Have you brought the sales slip?

您带着收货单了吗?

B: Yes, here it is.

带来了，给。

A: Sorry, sir. Your warranty was good for six months. It expired two weeks ago.

对不起，您的保修单是半年的，已经过期两个星期了。

B: Two weeks ago? What difference would two weeks make? I'm sure it was defective when I bought it.

两个星期，这有什么关系?我敢肯定买的时候就有问题了。

A: That could be possible. But no one can tell.

那倒可能，但是谁能证明呢。

B: What shall I do?

那我该怎么办呢?

A: Well, you can leave it here for repairing, but there will be a charge.

嗯，您可以把它放在这儿修理一下，但要收费。

B: A Charge? How could that be?

收费?那怎么可能呢?

A: You know that your warranty has run out. There is nothing I can do.

您知道您的保修期已经过了，我也没办法。

B: Can you make an exception in my case this time?

您能把这件事作为特例处理吗?

A: I'm terribly sorry, sir. We can't set a precedent. I hope you can understand.

先生，实在对不起。我们不能开这个先例，希望您能理解。