产品是指能够供给市场,被人们使用和消费,并能满足人们某种需求的任何东西,下面小编为大家整理的产品投诉的英语对话,希望对大家有用!
产品投诉的英语对话
A: Can I help you?
您有事吗?
B: Yes, we bought twenty electric heaters in your store three days ago. But now two of them don't work.
是的。我们三天前在贵店购买了20台电暖器,但现在有两台坏了。
A: Oh, I'm so sorry to hear that. Could you tell me the brand?
哦,非常抱歉听到这种情况。您能告诉我是什么品牌的吗?
B: Yes, it's Caihong-150 electric heaters.
可以,是彩虹牌150型电暖器。
A: What's the matter?
什么毛病?
B: The problem is that it doesn't heat after we turn on the electricity.
毛病出在我们通电后,电暖气热不起来。
A: Please bring the receipt and the warranty card with you. We'll repair or replace them for you.
请您把发票和保修卡拿来,我们将很乐意为您修理或更换两台。
B: Thanks a lot.
非常感谢。
A: You are welcome.
不客气。
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