酒店服务常用英语对话

对于优质服务,每家酒店都有自己的理解。下面小编为大家整理的酒店服务常用英语对话，希望对大家有用!

酒店服务常用英语对话

Benjamin：Hi，Todd.Long time no see.

Todd：Hi，nice to see you here.Oh，this is my wife Lena.Lena，this is Benjamin.

Lena：Nice to see you.

Benjamin：Nice to see you too.I’ve made a reservation for you guys.Wanna go and have a look?

Todd：Sure，you are the boss.……

Receptionist：Good afternoon.Can I help you，Sir?

Benjamin：Well，I made a reservation last week for this American couple by the name of Benjamin.Here they are.

Receptionist：A minute，please.Benjamin……Oh，yes，here it is.One double-room for a whole week，here is the registration card.Will you please fill this form out，Sir?

Todd：I’d love to do.……Here you are.

Receptionist：Thank you.Now everything is in order.Your room number is 8715.

Todd：Is it on the 87th floor?Wow?

Receptionist：No，Sir.In China，8 is only a lucky number.It’s on the 7th floor.

Todd：What time is check out?

Receptionist：It’s at twelve noon.

Todd：Is there a penalty for late check out?

Receptionist：We allow an extra hour with no charge.

Todd：That sounds fine.I’d like to leave my documents here at the front desk while we go out today.Do you have a safe?

Receptionist：Yes，we can keep your documents in our safe.

Todd：And will our luggage be brought up to our room?

Receptionist：I’ll have that arranged.

Todd：Thank you.

Receptionist：You’re welcome.If I can be of any more assistance，please do not hesitate to contact me.

Todd：Thanks.Bye.

Receptionist：Enjoy your day.……

Receptionist：Hello.Front desk.

Todd：This is Todd Robinson.I’m calling from room number 8715.

Receptionist：Hi，Mr.Robinson.What can I do for you?

Todd：Is it possible to change to another room?

Receptionist：Could you please tell me why?

Todd：My room is facing the swimming pool.It’s noisy for me.I have a problem sleeping.And I feel uncomfortable when I take an elevator.

Receptionist：Okay.Let me check for a room on the first floor.

Todd：Thank you.

Receptionist：I’ve only two rooms on the first floor.How about room 8108?

Todd：That’s fine.Can I move now?

Receptionist：Sure.I’ll send the bellman to help you.

Todd：Oh，thank you kindly.

Receptionist：You’re welcome.