售后情景英语对话

现在购物越来越方便,无论是线上还是线下,人们总会遇到各种各样的售后问题,下面小编为大家整理的售后情景英语对话，希望对大家有用!

售后情景英语对话

Clerk: May I help you?

我能为你效劳吗?

Sarah: Yes, I would like to return these slacks.

是的，我想退回这些长裤。

Clerk: Alright. Do you have your receipt?

好的，你有收据吗?

Sarah: Yes. Here it is. I bought them last week.

有的，在这儿。上星期才买的。

Clerk: And why are you returning them?

为什么要退呢?

Sarah: I bought them to go with a blouse of mine. But they don't really match.

我本想买来配一件衬衫的，但是它们配起来不好看。

Clerk: I see. Oh, wait. Ma'am, I'm sorry. These slacks were on sale.

我明白了。等一等，太太，对不起，这是打折品。

Sarah: Yes, they were thirty percent off.

没错，它们是七折品。

Clerk: I'm sorry, but we don't accept returns of items on sale.

对不起，拍卖品不能退货的。

Sarah: I know many stores have that policy. But I have returned items on sale here before.

我知道很多店都是这样，但是我曾经在你们的店退过打折品。

Clerk: I'm sorry, but we usually don't do it. It is our policy.

对不起，我们通常不接受的，这是规定。

Sarah: I just bought these slacks a week ago. And I am a regular customer here.

我上个星期才买的，而且我是你们的常客。

Can you make an exception this time?

这次可以例外吗?

Clerk: Well. Let me talk to the manager for a moment.

那么，让我和经理说说看。

(A moment later)(一会儿后)

Clerk: Ma'am, the manager says I can do it this time.

太太，经理说这次可以。

Sarah: Good. I'm a regular customer here. I am glad you can make an exception for me.

太好了，我是你们的常客，我很高兴你们可以为我破例。

Clerk: Please show me your receipt again.

再让我看一看你的收据好吗?

Sarah: Here it is.

这里。

Clerk: I will have to give you store credit, Ma'am. If you find something else you like in the store, you can use the credit.

我会给你一些商店折扣劵。太太，你可以用这些点数来挑你喜欢的东西。

Sarah: Store credit is okay with me. I'm sure I will find something I like. I shop here a lot.

给我点数也可以。我会找到我喜欢的东西，我常常来这里购物。

Clerk: We appreciate your coming, Ma'am.

谢谢惠顾，太太。