售后投诉的对话英语

作为公司的售后部门,要做到顾客满意、相关售后步骤合理、售后人员自身做到有备无患,只有这样才能做好售后服务工作。下面小编为大家整理的售后投诉的对话英语，希望对大家有用!

售后投诉的对话英语

C：Hi, there's a problem with this stereo. I'd like to return it, please.

你好，这台音响有点问题。我想退货。

J：What's the problem?

是什么问题呢?

C：The tape player doesn't work.

磁带的播放器坏了。

J：OK. Do you have your receipt?

好的，您有收据吗?

C：Yes, here you are.

有，给你。

J：Thank you. Do you want your money back, or would you like to exchange it?

谢谢。你是想拿回现金呢还是想换一件商品。

C：I think I'd like to just get another stereo, please.

我想我还是换另一台音响。

J：OK. Here's a receipt for store credit. Just take it back to the stereo section and one of our salesmen will help you.

好的，这是我们商店退货单的单据。把它拿去音响部，售货员会帮您的。

C：Thanks a lot.

非常谢谢。

J：No problem. Thank you.

不客气。谢谢你。