出门在外,住酒店是是必不可少的事情,但是酒店房间不会像我们的家那样安全、干净,下面小编为大家整理的酒店顾客投诉英语对话,希望对大家有用!
酒店顾客投诉英语对话
A:Good evening,Madam.Can I help you?
B:Yes.I m Mrs.Brown,room 320.I ve just checked in.
A:Is everything all right in your room?
B:No.The pillow cases are stained and the bathtub is not clean.
A:I m terrible sorry to hear that.I ll attend to it right away.
B:That s not all.The worst thing is that the water closet is clogged and when I flushed it,it overflew.
A:We might have over looked some points.
B:You d better come soon.
A:No problem,a chamber maid will come in five minutes.
B:Thank you.By the way,can you tell me where I can get something to eat?I m a bit hungry.
A:The coffee shop is still open.You could try it if you like.
B:Thank you so much.
A:晚上好,夫人。您有什么事?
B:有啊。我是320房间的布朗夫人。我刚进房间。
A:您房间一切都好吗?
B:不好。枕头套是脏的,浴缸也是脏的。
A:很抱歉有这种事情。我马上来处理。
B:还有呢,最糟糕的是抽水马桶堵住了。我一冲水,水就冒出来。
A:我们可能忽略了一些细小的地方。
B:你们比较好马上来。
A:没问题,服务员五分钟到。
B:谢谢。顺便问一下,我在哪里可以弄到吃的东西?我有点饿了。
A:咖啡店开着。如果您愿意,可以去那里。
B:非常感谢您。
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