酒店前台投诉的英语对话

出门在外,住宾馆和酒店肯定少不了,下面小编为大家整理的酒店前台投诉的英语对话，希望对大家有用!

酒店前台投诉的英语对话

A：Good evening, front office. Can I help you?

A：晚上好，这里是前台。能为您效劳吗?

B：This is Room 1208. I've booked sea-view room.But now it is just a boring lawn out of my balcony.

B：这是1208房间。我订的是海景房，但阳台外只有一片无聊的草坪。

A：I'm sorry to hear that, madam. We frankly apologize for the inconvenience.

A：我对此很抱歉，对于给您带来的不便，我们真诚道歉。

B：I didn't expect such terrible things would happen in the five star hotel.

B：我真是没有想到这样糟糕的事情会发生在五星级酒店。

A：I am very sorry for this. We will check soon and change the sea-view room for you.Please wait a moment.The lug?gage clerk will come to your room and change a sea-view room for you.

A：很抱歉有这种事情发生。我们会尽快核查，并给您换海景房。请稍微等一下。行李员会过来，并帮您换海景房。

B：In this case. I don't have to give nega?tive comment online for your hotel.

B：既然这样，我就没必要在网上给你们差评了。