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关于投诉的英语对话

资料整理:深圳维特英语发布时间:2018-09-171763

关于投诉的英语对话

生活中难免会遇到一些想要维权,或者投诉的事,下面小编为大家整理的关于投诉的英语对话,希望对大家有用!

关于投诉的英语对话

The Sweater Is Damaged

A:Hello.Is that 9672269?

B:Yes.Can I help you?

A:Yes,I d like to speak to the manager,please?

B:May I tell him what it is in regards to?

A:Yes,I would like to voice a complaint.

B:Hold on and I ll go to get him.

C:Hello,this is Mr. Robert,the manager on duty.What can I do for you?

A:Hello,Mr. Robert.This is Mrs. Brown.I sent a sweater to you this morning,but it has come back damaged.They burned the lining.

C:I m sorry about that,madam.What can we do to make it up to you?

A:I expect a refund.

C:Well,madam,according to our company policy,the maximum compensation for each laundry item is 100 dollars.We will refund you 100 dollars for your suit.But we ll have to check it up first.Would you please bring it back in this week?

A:OK.By the way,can I keep this suit,then?

C:Yes,you can.But you ll fill in a form with your name and forwarding address.

A:Oh,I see.I ll go there tomorrow.

C:We are very sorry for the inconvenience.

A:That s all right.

毛衣坏了

甲:喂,是9672269吗?

乙:是的,要我为您效劳吗?

甲:是的,请让经理接电话,好吗?

乙:我可以告诉他是什么事吗?

甲:可以,我要投诉。

乙:别挂电话,我去叫他。

丙:喂,我是值班经理罗伯特。需要我为您做什么吗?

甲:喂,罗伯特先生,我是布朗夫人。今天早晨我送洗了一件毛衣,拿回来后我发现洗坏了。衬里坏了。

丙:很抱歉,夫人。您想要我们如何补偿您?

甲:我要赔偿。

丙:唔,夫人,根据公司规定,每件洗坏的衣服最多赔偿100美元。我们将赔偿你100美元。不过我们首先要检查一下。您这周把它拿过来,好吗?

甲:好的。顺便问一下,这件衣服我还能留着吗 ?

丙:可以。不过你得填一下表格,写下您的姓名与邮寄地址。

甲: 噢,我知道了。明天我会去那里。

丙:非常抱歉给您添麻烦。

甲:不客气。

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